Terms & Conditions

Effective Date: September 2026

These Terms & Conditions (“Terms”) govern your use of the website, services, booking forms, communications, and related services provided by CLINICFLOW SYSTEMS LLC (“ClinicFlow Systems,” “we,” “us,” or “our”). By accessing our website, requesting information, booking a demonstration, or using our services, you agree to these Terms.

Use of Our Website and Services

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You may not use our website or services in a way that could damage, disable, overburden, interfere with, or compromise our systems or the experience of other users.

Services

ClinicFlow Systems provides automation, lead follow-up, appointment booking, communication, CRM, marketing, and related business support services for clinics and other businesses.

Specific services, features, pricing, deliverables, and timelines may vary depending on the service package, agreement, or proposal provided to the customer.

Demo Appointments

Booking a demo does not create a client relationship or obligate either party to purchase or provide services. Demo appointments are intended to explain our services, systems, pricing, and potential solutions.

We reserve the right to reschedule, cancel, or refuse a demo request where reasonably necessary.

SMS and Text Messaging

If you provide your mobile telephone number and expressly consent to receive text messages from CLINICFLOW SYSTEMS LLC, we may send informational and promotional SMS messages, including appointment confirmations, reminders, follow-up messages, service updates, and occasional promotional offers.

Message frequency varies. Message and data rates may apply. You may reply STOP at any time to opt out of SMS communications and HELP for assistance.

Consent to receive SMS messages is not a condition of purchase.

Carrier Liability: Wireless carriers are not liable for delayed or undelivered messages.

Age Requirement: You must be at least 18 years old to enroll in or use our SMS messaging program.

Email and Other Communications

If you provide your email address or other contact information, we may use that information to respond to inquiries, send appointment information, provide service-related communications, and, where permitted, send marketing or promotional communications.

You may unsubscribe from marketing emails using the unsubscribe instructions included in those communications.

Intellectual Property

The content, branding, logos, graphics, website design, copy, software, automation systems, workflows, and other materials provided by ClinicFlow Systems are owned by or licensed to CLINICFLOW SYSTEMS LLC and are protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, sell, license, or commercially exploit our content or systems without our prior written permission.

No Guarantee of Results

ClinicFlow Systems may provide tools, automation, marketing systems, lead follow-up, appointment booking, and related services designed to improve business processes and performance.

However, we do not guarantee specific revenue, patient volume, appointment volume, conversion rates, sales, business growth, or financial results. Results may vary based on market conditions, advertising, pricing, customer service, business operations, and other factors outside our control.

Third-Party Services

Our services may integrate with third-party platforms, software, payment providers, CRM systems, communication providers, scheduling tools, analytics services, and other external services.

We are not responsible for the availability, performance, security, policies, or actions of third-party providers.

Payments and Fees

If you purchase services from ClinicFlow Systems, pricing, billing terms, setup fees, recurring fees, refunds, cancellation terms, and payment schedules will be governed by the applicable proposal, invoice, service agreement, or written offer provided to you.

You agree to provide accurate billing information and to pay all fees when due.

Limitation of Liability

To the maximum extent permitted by applicable law, CLINICFLOW SYSTEMS LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or services.

We do not guarantee uninterrupted or error-free operation of our website, software, integrations, or third-party services.

Indemnification

You agree to indemnify and hold harmless CLINICFLOW SYSTEMS LLC, its owners, employees, contractors, and service providers from claims, losses, damages, liabilities, costs, or expenses arising from your misuse of our website or services, your violation of these Terms, or your violation of applicable law.

Termination

We may suspend or terminate access to our website or services if we reasonably believe that a user has violated these Terms, applicable law, payment obligations, or the rights of ClinicFlow Systems or others.

Privacy

Your use of our website and services is also governed by our Privacy Policy.

Changes to These Terms

We may update these Terms periodically. Any updates will be posted on this page with an updated effective date.

Governing Law

These Terms are governed by the laws applicable to CLINICFLOW SYSTEMS LLC, without regard to conflict-of-law principles, unless otherwise required by applicable law.

Contact Us

CLINICFLOW SYSTEMS LLC

Email: [email protected]

If you have questions about these Terms & Conditions, please contact us at the email address above.